We're here to help you succeed. Whether you have a question, need support, or just want to say hi — we'd love to hear from you.
For account issues, technical support, or general questions
support@passfrench.comFind quick answers to common questions about pricing, features, and more
Visit FAQGet instant help with your French studies from our AI tutor
Open ChatJoin 350+ members practicing together — speaking partners, daily phrases, and exam tips
Join ServerMessage the founder directly for partnerships, feedback, or quick questions
eo1212Fast response times
Most emails are answered within a few hours. We know exam preparation is time-sensitive!
We aim to respond to all emails within 24 hours, usually much sooner.
Try resetting your password from the login page. If that doesn't work, email us with the email address you used to sign up.
Email us at support@passfrench.com with your account email and we'll help you right away.
Please email us with a description of the issue and a screenshot if possible. We fix bugs quickly!
Join thousands of students preparing for their TCF Canada exam